info@saescientifica.it

SERVICE DIVISION

Management of laboratory instruments maintenance

Each user can control his/her instruments thanks to the Help Desk Platform, which allows the operators to coordinate ordinary and extraordinary assistance and manage certifications and validations.

SERVICES

Database updating
Scheduling of ordinary maintenance
Urgency management for extraordinary maintenance
Coordination and validation of new instruments installation

Database updating
Scheduling of ordinary maintenance
Urgency management for extraordinary maintenance
Coordination and validation of new instruments installation

Spare part purchasing
Coordination between calibration, certification and validation services
Activity reports and data tracking
Safety documentation management in full compliance with pharma regulations

ADVANTAGES

One supplier for maintenance management
Analysis of different maintenance contracts together with end users
Excel file divided by Business Unit

One supplier for maintenance management
Analysis of different maintenance contracts together with end users
Excel file divided by Business Unit

Managing of different suppliers, scheduling deadlines and coordination of maintenance activities
Data tracking
Speed and efficacy in management of urgent solutions

HELP DESK PLATFORM

Simple and intuitive
Different level of users with access controlled by password
Confirmation for any status variation

Simple and intuitive
Different level of users with access controlled by password
Confirmation for any status variation

Updated laboratory database
Historical data

OUR PARTNERS

Actavis – gruppo Teva©Alfasigma
Angelini
Bayer Healthcare Spa
Bipso GmbH
Bracco Spa
Bracco Suisse
Centro Diagnostico Italiano
Chemi Spa
Chiesi Farmaceutici Spa
Covestro Spa

Delpharm Spa
Diasorin Srl
GSK Vaccines Srl
Ibsa
Istituto Auxologico Italiano
Livanova
Kedrion
Nicox
Novartis Pharma
RBM Merck Serono

RIS Parma
Rohm and Haas
Sanofi Spa
Sorin Group
Spin Spa
Toscana Life Sciences
Zambon Spa
Zambon Switzerland

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